Question: How do I get set up to submit CGPO to the ABC Board?
Answer: Contact Catherine Sistrunk in Product Management at (334) 290-4250 or by e-mail at catherine.sistrunk@abc.alabama.gov for information on how to submit pricing for products and completing the setup process.
Question: How do I submit pricing for CGPO products to the ABC Board?
Answer: The vendor of record MUST submit the pricing of the CGPO products to ABC Product Management Division at cgpopricing@abc.alabama.gov PRIOR to submitting any purchase orders.
Question: What is the order template?
Answer: The order template is an Excel spreadsheet with required fields necessary to process CGPO orders by the ABC Board’s ERP system. See the CGPO instructions or training video on how to properly complete the order template.
Question: How do my orders get approved?
Answer: Product Management Division personnel review and approve all Purchase Orders. Notification via e-mail (approved -or- rejected) is sent to the vendor of record.
Question: Can I use my own spreadsheet to submit the orders via Excel?
Answer: No – the order template is specifically formatted for processing in the ABC Board’s ERP system. Excel spreadsheets other than the CGPO template will be rejected on receipt.
Question: Are there any specific shipping requirements for sending product to the chosen ABC store?
Answer: Suppliers can use a third-party shipping carrier of their choice. However, the ABC Board has specific shipping label requirements that must be affixed to each case. See the CGPO training document for details.
Question: Can I change the column header information/details on the order template?
Answer: No – the column header details are used by the system to process the order template. If the column header information is changed, the order template will be rejected.
Question: Is there any other way to submit orders (e.g., e-mail the ABC Board, etc.) instead of using the CGPO template?
Answer: No – the only way to process CGPO orders is to submit the CGPO order template as detailed in the instructions and the training video.
Question: I’m having trouble completing my order template, what do I do?
Answer: Contact the IT Help Desk by phone at (3334) 271-3844 -or- (800) 518-2571 or by e-mail at help@abc.alabama.gov.